---

You can cancel your ThaiProMax subscription yourself at any time. There is no minimum term and no cancellation fee of any kind.

1. How to cancel

You can cancel yourself in a few steps:

1. Sign in and open the Membership plan menu.
2. Press Cancel Subscription below your current plan, or manage it through the Manage payment button.
3. Confirm. Your status changes immediately and the end date of your current billing period is shown.

2. What happens after you cancel

• You keep access until the end of the cycle: everything in the plan you already paid for stays available until the period ends. Nothing is cut off the moment you cancel.
• Remaining Points are not taken away immediately: you can keep using them until the cycle ends, after which they reset to the free plan allowance.
• No charge for the next cycle: automatic billing stops right away.
• At the end of the cycle your account returns to the free plan: your monthly Points allowance and storage quota drop to the free plan levels.

3. Your credits are not affected

Cancelling does not affect the Global Credits you purchased separately. They stay in your account, never expire, and can still be spent on services while you are on the free plan.

4. Files in your permanent library when the quota drops

This one matters — please read it before you cancel. If the total size of your permanent library exceeds the free plan quota:

• Your files are not deleted straight away. We charge for the excess space only, at 200 Credits per GiB per month, deducted from the credits in your account.
• If that charge goes unpaid for more than 7 days, the system begins deleting your oldest files, one by one, until the total is back within the quota.
• What to do before cancelling: download anything important, or delete what you no longer need so that you fit within the free plan quota.

5. Cancellation and refunds

Cancelling stops the next renewal — it is not a refund request. Amounts already paid for the current period, or for periods paid in advance, are not returned, and we do not issue pro-rated refunds for cancelling mid-cycle. See our Refund Policy for the full details.